Return + Exchange policy

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are dissatisfied with your purchase, you may return it to us for store credit or exchange only.

All returns must be postmarked within 30 days of the purchase date or delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at hello@Nebdesigns.coM to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, including your proof of purchase/and the return form provided, and mail your return to the address provided to you.

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package upon request. Return shipping charges will be paid or reimbursed by NEB Designs.